Strategic relationships build strong commitment and a measurably higher expectation of compliance in all areas, including institutions of higher learning. Columbia Southern University (CSU), a fully online institution, developed an on-campus visitation program in the spring of 2011, inviting groups of faculty to attend a one-day or two-day event for the purpose of connecting faculty to their campus support structure.

State authorization of online programs is one of the biggest issues confronting higher ed institutions seeking to expand their reach to more distance learners. Since the introduction of federal regulations in October 2010 (section 600.9), institutions have been scrambling to respond to a myriad of state requirements.

Online programs are under a microscope. Some school faculty and administrators are concerned with maintaining academic quality, while others have already identified problems with quality and integrity. Negative media exposure has caused accreditors and other stakeholders to scrutinize online learning, and college and university administrators know that they need to respond.

Despite the continuing mainstreaming of online education, there are a number of myths that continue to persist, particularly in terms of the hiring practices for online instructors, and whether institutions make a sufficient effort to integrate remote instructors into the campus culture.

Distance education administrators must constantly juggle concerns about academic integrity, technology, and student access, along with campus politics and their own learning curve.

Community colleges saw a nine percent increase in distance learning enrollments in the 2009-10 academic year, according to a survey by the Instructional Technology Council (ITC), an affiliate of the American Association of Community Colleges.

Years ago at a faculty meeting Larry Ragan, PhD, director of Faculty Development for Penn State’s World Campus, was trying to soft-sell the idea of performance expectations for online faculty. He didn’t want the discussion to be misinterpreted as an indictment against their teaching style, but he also saw an opportunity to share proven practices for improving the online teaching and learning experience. Finally a senior faculty member grew tired of the tip-toeing around the subject and said, “If you don’t tell us what is expected, how will we know what to do to succeed?”

Regardless of how much teaching experience you have, there’s often a good measure of anxiety when you teach your very first online course. Beyond the pedagogical hurdles, you wonder if students will be able to tell that you’re new to the online classroom, whom you can turn to for tech support, and how you can be more efficient with your time.

Retention is a big challenge for online programs, but it’s not just a matter of student retention. Faculty retention is just as important. Because geography doesn’t dictate where online instructors can work, they can cast a wide net when looking for a job and don’t necessarily need to stay loyal to their current employer.