CURRENT ARTICLE • February 27

Feedback Strategies for Online Courses

By: Rob Kelly

There are many ways to provide feedback to students in an online course. When selecting the type and frequency of feedback, consider what the students want and how they will benefit from it without creating an unreasonable amount of work for yourself. In an interview with Online Classroom, Rosemary Cleveland, professor of education, and Kim Kenward, instructional designer at Grand Valley State University, offered the following advice on how to manage feedback in the online learning environment:

Be timely with feedback.
“If you don’t start off at the beginning giving them feedback that has meaning for them, the quality of their work slips. If you give them good, strong feedback at the beginning that’s very personal, constructive, and helpful, the quality of their work [will be better] for the whole semester. If they know that somebody really cares about what they’re doing and [makes] that personal connection, they will work to that expectation. If they don’t think the instructor is spending time with their work and simply says, ‘Oh, you did a great job’ but doesn’t make anything personal, they figure, ‘Oh well, the instructor skimmed the information,’” Cleveland said.

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