Much attention has been given to the “difficult” or “disruptive” student, and rightly so. However, colleges and universities aren’t just institutions of learning, they’re workplaces as well. And like any workplace, there are colleagues who are a joy to work with, and there are colleagues who can poison an entire department.

Any process that involves the hiring of a new member of the faculty or staff has to be taken very seriously. Yet when a search involves an incumbent (i.e., someone who currently occupies the position for which you are searching and who will be replaced by the person you hire) or an internal candidate (i.e., an applicant who is already employed by the institution, but in a different capacity), the complexity of the process increases exponentially. For this reason, there are several guidelines that should always be followed.

The literature has made us aware of the importance of a student's connection with a faculty member, advisor, or other significant adult and its impact on academic success and retention of students. For first-generation students, this can be especially critical, as they require assistance not only in what to take and why, but also how to understand and negotiate this new and overwhelming environment. Universities employ a variety of methods and people to attempt to ensure that this connection be established and maintained. Advisors often fulfill this role for students in their first year in higher education.

The transition to a new academic leadership position is full of complexities, unwritten rules, and new challenges. Whether the new provost, dean, or chair is new to the institution or has years of institutional knowledge, a simple orientation is not enough to get him or her off to a successful start, says Anne Massaro, project manager and organizational development consultant at The Ohio State University.

As a department head, I initiate or respond to seemingly endless phone calls, emails, and letters to and from almost every corner of the campus, the community, state agencies, etc. Our department's office coordinator is swamped by similar interactions. Our faculty members, while working mostly with students, also interact with many others each day. We must all be well-versed in the "who does what" and "how things get done" on our campus and beyond.

Over the past few years, I have realized that most of the preparation for academic leadership is focused on how to effect institutional change and make a positive difference. These certainly are the "big ticket" items. The truth is, however, that such broad topics don't really hit on the blocking and tackling of daily management. With that in mind, here is a little collective wisdom that may prove especially useful for those who are beginning their journey in academic affairs.

My responsibilities as associate provost and dean of instruction position me to serve as a sort of academic ombudsman, a person who receives concerns raised by both faculty and students and who, when necessary, facilitates the proper execution of the university’s grievance procedures.

When you think about your school’s strategic plan, what words come to mind? Academic exercise? Waste of time? Dust collector? Paper weight?

In popular fiction, zombies are often described as “the undead,” once lifeless bodies that have been reanimated through supernatural forces. Since they are essentially walking corpses, fictional zombies are almost impossible to “kill,” and just when you think that all the danger has passed, they suddenly rear up again in their never-ending search to consume your brain. Unfortunately, higher education has its share of zombies, too. These are the rumors, doubts, or signs of mistrust that arise periodically and prove impervious to logic or argument.