Despite the tremendous growth of online education programs, student retention for online courses remains problematic. The attrition rate from online universities is often cited as 20% to 50% (Diaz, 2002). Studies also reveal that attrition from online programs can be as high as 70% to 80% (Dagger, Wade & Conlan, 2004).

The presence of Teaching Assistants (TAs) in a college course benefits both instructor and students. An assistant's responsibilities typically include grading, troubleshooting, and fielding student questions, and their role is evolving to meet the needs of the online classroom.

Have you ever worried about the level of participation in your online courses? Perhaps you have difficulty encouraging students to interact with one another, or maybe you find student responses to be perfunctory. Surely there must be a way to encourage the kinds of participation that really supports learning.

Which online instructor characteristics help students succeed? It’s a rather basic question that has not been adequately answered. We did a literature search to find if anybody had done any research from the students’ perspective on what constitutes a quality online instructor. There were perhaps 10 articles by professors speculating about what they thought defined quality online instruction, but nobody had asked students.

In a recent faculty-development program focusing on online learning, the number one request from participants was “How do I create a sense of community in my online course?” Online tools and technologies can help us create a sense of community to enhance teaching and learning at our institution. The following are benefits of such an undertaking:

As professors, we all have seen first-time students who are so nervous that they do not even know where to begin, let alone how to achieve their educational goals. I am one of those lucky professors who works with adult students who are going back to school for a myriad of reasons, and are choosing to take online classes. Not only do these students need help with writing an academic paper, and how to submit an assignment to a dropbox, but their self-esteem and support system are sometimes lacking.

Discussion boards are often viewed as the heart of online courses, and for good reason: the students can interact with one another 24/7, sharing, debating, and offering ideas, insights, suggestions, and information that stimulate the learning process. Yet challenges do happen in discussion, and these can be formidable. Left alone, they can quickly limit the effectiveness of any discussion and create problems throughout the online course.

An online course is like walking into a foreign land with an entire map laid out, but having no sense of the land’s origin or how to navigate the terrain. How the instructor formats and interacts with the class will ultimately determine the student’s travel experience. The purpose of this article is to provide an understanding of how the elements of an online course are integrated such that they form a cohesive whole that creates easy travel based upon instructor presence, appropriate feedback, and easy navigation for students.

Understanding what motivates online learners is important because motivated students are more likely to engage in activities that help them learn and achieve, says Brett Jones, associate professor of educational psychology at Virginia Tech. Based on an extensive review of the literature on student motivation, Jones has developed the MUSIC model of student motivation, which identifies five main factors that contribute to student motivation: eMpowerment, Usefulness, Success, Interest, and Caring.