Online courses at the Art Institute of Pittsburgh – Online Division are facilitated in eCollege in an asynchronous format. Below are tips for being more efficient as an instructor and improving the student experience in an online forum.

Glenda Hernandez Baca, professor/coordinator of teacher education at Montgomery College, Takoma Park Campus, encourages the use of collaborative learning throughout online courses. In an interview with Online Classroom, she offered the following ideas for facilitating collaborative learning in group projects and in threaded discussions:

The growth of online enrollment during the past 10 years has far outpaced that of higher education enrollment overall, and college presidents expect that trend to continue.

Interaction has always been seen as a key component of an online course. Whether it is student-student or student-teacher interaction, the ability to discuss and exchange ideas has long been considered to be the piece that adds value to an online course, keeping it from becoming simply the posting of written course material on a web page, the digital equivalent of a correspondence course. In fact, many programs promote the highly interactive nature of their curriculum as evidence of its educational value.

Designing an online course shares many of the same elements and processes that go into designing a traditional face-to-face course, however the online environment brings a unique set of challenges that require special attention and a different approach.

Providing students with mentors can be an effective way for students to learn directly from experts in real-world situations. It’s a technique used widely in face-to-face courses, and it can work in online courses as well. Al Widman, professor of management and business administration at Berkeley College, has matched students with practitioner mentors in his online undergraduate non-profit management course.

The beginning of an online course is a critical time in which the instructor establishes expectations, sets the tone, and helps students navigate the course. Here are some points to consider for the time leading up to and including that first week:

A few years ago I had a student, one of the best in her high school class, who told me she hadn’t completed an online college-credit course because she was afraid of the “system,” which she thought was too anonymous and impersonal. Online instructors have to be able to spot such worries and spot them early, and then help students overcome their fears.

No matter how much we embrace and enjoy online teaching, the human frailties of mistakes, disappointment, anger, frustration, and oversights will come calling each time we teach a class. And when any of these happen we can respond with an emotional and unchecked action—never good—or we can accept that these negatives will always be part of our online teaching efforts and learn how to deal with them in a sensible, appropriate manner. What follows are the most common of the negative issues one will find when teaching online.