I started teaching at American University at the age of 56 after a rewarding career as an environmental and wildlife film producer. That was almost ten years ago, and I’ll be the first to admit that I really didn’t know what I was getting myself into. I had never taught before and I wasn’t even sure where to begin. I had no teaching philosophy beyond some vague, unarticulated feeling that I wanted my students to do well. And so, I started asking lots of questions.

I often get questions about group work. Recently, the question was phrased like this: “Can students learn anything in groups?” And, like faculty sometimes do, this questioner proceeded with the answer. “I don’t think my students can. When they work in groups they have no interest in doing quality work. Whatever the first person says, they all agree with that and relax into a social conversation.”

Controversy can erupt in any learning situation, and knowing how to manage it is an important skill for any instructor. Online instructors need to be aware of the following challenges when it comes to managing controversy:

The problem is my age. It relentlessly advances while the faces staring back at me in the classroom remain the same, fixed between late adolescence and early adulthood. In short, I grow old while my students do not. And the increasing gap between our ages causes me some concern, pedagogically speaking.

When I first started teaching online, one of the most frustrating aspects was that I did not have access to an old-fashioned blackboard to give students a visual map of what I was teaching. I felt restricted by the text-based instruction of the discussion board and eventually began creating colorful flowcharts to teach essay structure, for example, or PowerPoint slides to explain the MLA style format.

Echo360, the global leader in campus-wide active and distance learning solutions, is announcing a product release that provides analytics for student activity before, during and after class. Data-rich summaries provide instructors intelligent insight on each student’s participation, flags topics of difficulty and measures student engagement in and out of class. Ultimately, this data will guide instructor-led course adjustments and improve academic outcomes as teaching pedagogies changes to respond to student cues in real time.

Many of the learners in today’s online courses are adults who are returning to school to upgrade their qualifications. It’s worth considering what kinds of adult students are in your courses and what their needs are.

I got the idea for this post from the one-page “Teaching Tactics” feature in Teaching Theology and Religion. Faculty author Sara M. Koenig sets the context. “Most of us have had an experience in the classroom of a student saying something so offensive that it feels like a personal attack on us as professors.” (p. 51)

It’s a conversation most faculty would rather not have. The student is unhappy about a grade on a paper, project, exam, or for the course itself. It’s also a conversation most students would rather not have. In the study referenced below, only 16.8 percent of students who reported they had received a grade other than what they thought their work deserved actually went to see the professor to discuss the grade.